Process
Lost or found something on the STM? Report it in seconds. Upload photos and our AI handles the rest.
AI instantly compares lost reports against found items. Transit location and timing boost accuracy.
Both parties get notified. Verify ownership, then pick up your item at the nearest STM service point.
Pickup
Once verified, pick up your item at the nearest STM customer service point. Find a location near you.
Allow location access to see the nearest STM pickup points for your items.
Click "Use My Location" to view nearby STM service points
Found items are never public. Only verified staff access.
Security questions ensure only real owners claim items.
Get notified the moment a potential match is found.
Smart matching analyzes photos and descriptions.